Question 1

What is Mindlee?

Accepted Answer

Mindlee is a comprehensive mobile application designed to support your mental health. It helps you live a happier and more balanced life by offering daily inspirational messages, AI-powered therapy assistant Aura, personal development programmes, meditation content, and more.

Question 2

How does Mindlee work?

Accepted Answer

After downloading Mindlee, you can create a free account and immediately start using the basic features. You'll receive daily personalised inspirational messages, talk with Aura AI, follow programmes, and participate in personal development programmes. With premium membership, you get unlimited access to all content.

Question 3

Who is Mindlee suitable for?

Accepted Answer

Mindlee is suitable for anyone who wants to improve their mental health, reduce stress, develop themselves, or maintain emotional balance. Anyone 18 years and older can use Mindlee. However, Mindlee does not replace professional medical treatment, and you should always consult an expert in emergencies.

Question 4

How does Aura AI work?

Accepted Answer

Aura is your AI-powered personal therapy assistant. Available 24/7, Aura understands your emotions by talking with you, offers personalised suggestions, and tracks your development process. It provides more personalised support in each session by remembering all your conversations. Aura provides scientifically-based support using proven therapy methods.

Question 5

What programmes are available?

Accepted Answer

Mindlee offers over 30 personal development programmes designed by expert psychologists. Structured programmes are available on topics including anxiety management, confidence building, overcoming procrastination, social anxiety, setting healthy boundaries, perfectionism, and many more. Each programme helps you achieve concrete development by progressing step by step.

Question 6

Can Mindlee be used offline?

Accepted Answer

Some features can be used offline. You can access downloaded meditation content and saved messages without an internet connection. However, features like talking with Aura AI, receiving daily messages, and programme synchronisation require an internet connection.

Question 7

Is Mindlee free?

Accepted Answer

Yes! You can download Mindlee for free and use the basic features. The free version includes access to daily inspirational messages, basic meditation content, 3 programmes, and mood tracker features. For unlimited access to all features, you can upgrade to Mindlee Club premium membership.

Question 8

What is premium membership?

Accepted Answer

Mindlee Club premium membership provides unlimited access to all features. It includes access to 30+ programmes, unlimited conversations with Aura AI, all premium content, ad-free experience, and priority support. Pricing options are £10.99/month or £65.99/year (£5.49/month). You can start with a 7-day free trial.

Question 9

Can I cancel my membership?

Accepted Answer

Yes, you can cancel your membership at any time. You can cancel through the app or via the App Store/Google Play. After cancellation, you'll continue to enjoy premium features until the end of the current period. After cancellation, auto-renewal will stop and you'll switch to the free plan.

Question 10

Is my data safe?

Accepted Answer

Absolutely! Your privacy is our top priority. All your data is protected with end-to-end encryption and stored with the highest security standards. With our GDPR-compliant infrastructure, your data is under maximum security. All conversations with Aura are completely private.

Question 11

Who is my data shared with?

Accepted Answer

Your personal data is never shared, sold, or rented to third parties. Your data is only used to provide you with better service. Anonymised and aggregated data may only be used to improve the app. Unless legally required, your data is never shared.

Question 12

Is it GDPR compliant?

Accepted Answer

Yes, Mindlee is 100% GDPR compliant. We comply with all legal regulations regarding the processing, storage, and protection of your personal data. You have the right to access, correct, and delete your data. For detailed information, you can review our Privacy Policy.

Question 13

What devices does it work on?

Accepted Answer

Mindlee works seamlessly on iOS (iPhone and iPad) and Android devices. It supports iOS 14.0 and above, Android 8.0 and above operating systems. You can download it for free from the App Store and Google Play.

Question 14

What should I do if I have a problem?

Accepted Answer

If you experience any issues, our 24/7 support team is ready to help. You can reach us through 'Settings > Help & Support' in the app or at info@mindlee.ai. Premium members receive priority support and faster responses.

Frequently Asked Questions

General Questions

Aura AI & Features

Membership & Pricing

Privacy & Security

Technical Support

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